Skip to content
Inku

Help center

Inku Help Center

Everything you might need to know about using Inku — getting started, studying, billing, content, privacy, and troubleshooting. All on one page, all with answers.

Updated April 30, 202612 min read

Getting started with Inku

Installing Inku, your first review, and the basics of how the app works.

How do I download Inku?+

Inku is available today through the App Store, and Android is in development. The current release requires iOS 18 or later and works on iPad in compatibility mode. Search 'Inku Japanese' or visit inkujapanese.com and tap the download button.

Do I need an account to use Inku?+

No. Inku is local-first. Your learning progress is stored on your device and never leaves it unless you explicitly export it. Your app store account handles purchases, but it is not an Inku learning account.

What's my first review session like?+

Inku starts you with the hiragana deck. The first session shows 5 brand-new cards, each with a romaji prompt, the kana, the audio, and a writing trace. You answer Again, Hard, Good, or Easy on each. The session ends when those 5 cards are reviewed.

How long does a review session take?+

Most users finish a daily session in 8–15 minutes. The length depends on how many cards are due plus how many new cards you've added (default: 5 per day). The session ends when today's queue ends. There's no infinite feed.

Studying with Inku

How spaced repetition works in Inku, how to read each card, and the keyboard shortcuts that exist on iPad.

How does spaced repetition work in Inku?+

Inku uses FSRS (Free Spaced Repetition Scheduler), the same modern algorithm Anki adopted in 2024. After each card, you grade your recall as Again, Hard, Good, or Easy. FSRS uses your grade and recall history to predict when you'll forget the card and surfaces it just before that moment.

Can I change how many new cards I see per day?+

Yes. Settings → Study → New Cards Per Day lets you set anywhere from 0 to 50. The default is 5. Going higher than 15 a day generally produces a review pile-up that hurts long-term retention.

Can I skip cards I already know?+

Yes. Mark a known card 'Easy' on its first appearance and the scheduler will give it a long initial interval. You can also use Settings → Study → Suspend Card to permanently remove a card you don't want to see.

What do Again / Hard / Good / Easy actually mean?+

Again: you didn't recall it (the card returns soon). Hard: you got it but with effort (shorter next interval). Good: you recalled it cleanly (the standard next interval). Easy: you recalled it instantly (longer next interval). Grade honestly — the scheduler uses your grades to predict your forgetting curve.

Does Inku teach me new words or just review old ones?+

Both. Each session starts with a small batch of new cards (usually 5) followed by reviews of cards due today. New cards get a learning phase before they enter the standard SRS interval ladder.

What's the handwriting practice mode?+

Tap the pencil icon on any kana card to enter trace mode. The screen shows the stroke order with numbered guides; you trace each stroke with your finger or Apple Pencil. The mode does not score your handwriting; it builds motor memory through repetition.

Purchases and billing

How to manage a purchase, request a refund, and use family sharing.

How do I cancel my subscription?+

Open iPhone Settings → tap your name at the top → Subscriptions → Inku → Cancel Subscription. Apple handles all subscription management; Inku has no separate billing portal.

Can I get a refund?+

Apple, not Inku, handles refund requests. Visit reportaproblem.apple.com within 90 days of purchase. Apple typically grants refunds for accidental purchases and unused subscriptions; we cannot override their decisions.

Does Inku support Family Sharing?+

Yes. Family Sharing is enabled on Inku Pro. One person in your family group can purchase and the rest can use Inku without a separate subscription, subject to Apple's Family Sharing rules.

Curriculum and content

What's actually in Inku's deck on day one, what's coming, and how the audio works.

What's in Inku's deck at launch?+

Kana practice, 2,461 JLPT vocabulary cards from N5 through N1, 240 topic cards, and 436 phrases across casual, polite, and travel packs. All 16 study bundles are unlocked from day one.

What does the bundled audio cover?+

The main card library has bundled pronunciation audio recorded for the cards in that library. Smaller surfaces, including some sample sentences and niche phrases, fall back to your device's built-in Japanese voice when bundled audio isn't present.

Is the audio human-recorded or TTS?+

The bundled main library audio uses ElevenLabs voice synthesis (Shizuka voice) recorded at build time and shipped inside the app. It is not your device's built-in TTS. System Japanese voice fallback is reserved for the small number of surfaces where bundled audio doesn't exist.

Is there a kanji-only mode?+

Not yet. Kanji currently appears on N5 and N4 cards in context with vocabulary. A dedicated kanji recognition mode (similar to WaniKani) is on the roadmap but not in the current release.

Will Inku get N3, N2, N1 content?+

Yes. The current catalog includes vocabulary bundles for every JLPT level from N5 through N1. The JLPT does not publish official vocabulary lists, so these are curated study decks rather than claims of complete exam coverage.

Can I add my own cards?+

Yes. Create a flashcard for a word you meet, save it, and bring it into your review flow alongside Inku's ready-made cards.

Privacy and data

What Inku stores, where it stores it, and what little leaves your device.

Does Inku collect my data?+

Anonymous diagnostics only. Crash reports go to Sentry without personal data, and RevenueCat manages subscription state. Your learning data — every card grade, every interval, every progress mark — stays on your device and is never uploaded.

Is my progress synced to the cloud?+

No. Learning progress is stored locally on your device. Cloud sync is on the roadmap but not in the current release. For now, your device is the canonical store.

Can I export my learning data?+

Currently no. Export is a roadmap item. If you need this urgently, email app@inkujapanese.com and we'll discuss your case.

Does Inku show ads?+

No. There are no banner ads, interstitials, sponsored cards, or ad profiles.

What happens if I delete the app?+

Your learning data is removed with the app. Reinstalling starts a fresh deck. Your subscription continues unless you also cancel it through your app store.

Troubleshooting

What to try when something feels off — audio not playing, reviews missing, sync issues.

Audio isn't playing during my reviews+

Check your iPhone's silent switch (the side toggle) and volume. Inku respects the silent setting. If the side switch is off, audio plays normally; if it's on, audio is muted. If audio still doesn't work, force-quit the app and reopen.

I missed a day. Will my schedule be ruined?+

No. FSRS handles late reviews gracefully — overdue cards just get scheduled appropriately when you next see them. The streak counter pauses; the underlying schedule does not.

I see fewer due cards than I expected+

FSRS schedules cards based on your individual grading history. Lower-than-expected due counts usually mean your grades have been consistently 'Good' or 'Easy', which pushes intervals out. This is the system working correctly.

I think a card has wrong content+

Tap the flag icon at the top of any card to report it. The flag includes the card ID, your reported reason (typo, wrong audio, wrong meaning), and an optional comment. We review every flag personally.

How do I contact support?+

Email app@inkujapanese.com. Bao (the founder) personally answers every email. Response time is typically within 1-2 business days, often same-day for urgent issues.


Didn't find what you needed? Email Bao directly. Every email gets a personal reply, usually within a day. For wider context, see the about page or the learn Japanese hub.